Coach Layzell

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Location: Miami/Ft. Lauderdale, www.coachlayzell.blogspot.com

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Business Coaching in South Florida by John Layzell.

Saturday, February 26, 2005

Business Networking in South Florida

What exactly is networking? Is it going to at an organized networking event with the purpose of meeting other people, hopefully somebody that’s in your target market, who you then hope to conduct business with? That’s kind of like going fishing, not knowing what kind of fish you’re looking for and having no clue about the type of bait to use. So, is there a way to make the most of our networking opportunities? Absolutely!

Let me get straight to the point. Networking is not about attending an event, collecting business cards, socializing with other business people and leaving satisfied that you made the effort. That’s only a starting point. Networking is only effective when you do something with those contacts you made. In other words, it can be fun and relaxing to go to the lake and fish without the expectation of catching anything, but if you’re there to catch fish you need to be prepared to do just that!

So you’ve been to a Networking event and you’ve gathered some business cards of people you’d like to get to know better or qualify for your product or services. Now what? Let me share with you a basic system that will do more to generate qualified leads for you than any other type of marketing. It’s called the R-I-S-E system and its aim is to produce referral partners out of the people you meet at these networking events.

R is for Relationship. Meet this person for a one on one meeting so you get to know them better and they know you. Introduce your businesses and understand specifically what a good referral is for each of you. Reach a clear understanding regarding specialty.

I is for Identify. Once you’ve established a relationship now it’s more comfortable to share information. Identify who it is they know and who you know that meets the criteria each of you are looking for in a referral.

S is for Strategy. Once you’ve identified who, the next step is to identify how to approach the prospective client. Can an introduction be set or a call be made that will ensure the prospect will meet?

E is for Engage. Now that you have a strategy, it’s time to engage the prospective client. It’s important to make sure the referral partner is part of this initial process.

Networking events do not work if you’re there to have some fun and relax with little or no expectation about doing business. If you’re passionate about growing your business use these events to find other like-minded individuals, and then use the R-I-S-E system to create referral partners and the best qualified prospects.

To find out about more lead generation strategies and how Business Coaching in South Florida will work for you, contact John at johnlayzell@action-international.com or 305-899-9963 for a complimentary coaching session or diagnostic of your business.

John Layzell
Business Coaching in South Florida

Wednesday, February 09, 2005

7 Sure Fire Methods to Avoid Delinquent Accounts

The best way to avoid collection hassles is to take preventive measures up front to ensure that accounts don’t become delinquent. Below are some steps you can take to improve your receivables turnaround.

1. Don’t grant credit

It’s not always possible or practical, but some companies can be run without offering credit. Require cash or certified checks/money orders. Ship products C.O.D. (cash on delivery), especially to new customers who don’t have a payment history with you.

2. Accept major credit cards

Make it convenient for customers to do business with you by accepting charge and credit cards. While you will pay out a small percentage of each transaction for processing, you also will get paid within days. If you follow the regulations, you won't be liable for fraudulent charges, although the customer will have the option to withhold payment if there is a dispute about a bill.

3. Require deposits

Both service and product businesses can ask for advance payments. Product firms can ask for 50 percent payment up front and the balance on delivery, or request a deposit amount based on standards for their industry. Service businesses might want to ask for 20 to 50 percent up front, depending on the project, with remaining payments due when certain milestones are met.

4. Offer terms

Terms outline how you expect to get paid, and what interest or penalties you charge for late payment. State these clearly on your contracts and invoices because you cannot request that these terms be met if customers do not know about them beforehand. It is common to ask for one to one and a half percent per month for late payments. While this won’t net you much money, it indicates that you are serious about timely payment. You also might want to offer a discount of one percent or more for early payment as a way of speeding cash flow.

5. Get a signed agreement

Never extend credit without getting something in writing. If there's ever a collection problem, having a signed agreement makes your case much stronger. Use a purchase order or contract that details how much a client will owe and when it will be due. Take a moment to review payment deadlines with clients and express that you expect to be paid on time. Point out the terms for late payment. Always record changes or compromises in writing.

6. Check credit

Collect the information you'll need to run a credit check on a credit application or "new customer form." For consumers, this data includes address and phone numbers, whether homes are owned or rented, how long at last address, and bank account and credit/charge card account numbers. For businesses, you can ask for business name/dba, federal tax I.D. number, names of owners/principals, address, phone number, and at least three credit references. You can get credit reports from major credit reporting agencies such as Experian, CBI/Equifax, TransUnion, and Dun & Bradstreet.

7. Create a billing/overdue notification system

You can't collect if you don’t know how much is owed to you and when it is due. Set up a system that alerts you to overdue accounts – most accounting software programs do this automatically. Once you have a system, make sure someone in your company is responsible for keeping it up to date.

To find out more about sound business practices and how Business Coaching in South Florida will work for you, contact John at johnlayzell@action-international.com or 305-899-9963 for a complimentary coaching session or diagnostic of your business.

John Layzell
Business Coaching in South Florida